Out of stock items & international orders


At Pharmacy Direct we try to ensure that every product is in stock. However, if for some reason a particular product is out of stock, we will notify you by phone or email. If we are not able to get the product in within a couple of days, we can organise to substitute the product for another size/item/etc, or we will credit your account for your next purchase.

If you wish to have an item placed on back order this can be arranged. However, you need to contact us by email pharmacy@pharmacydirect.com.au or on 1300 934 785 to arrange this.



Unfortunately we are unable to take on new international customers at this stage. We sincerely apologise for this inconvenience.

For our existing International customers, please contact our friendly Call Centre team to place your order.

Our Call Centre team can be contacted by the following ways:
Phone: 1300 934 785 (Monday - Friday between 8.30am - 4pm AEST)
Email: pharmacy@pharmacydirect.com.au

Please note: We can only dispense Australian non-PBS prescriptions written by medical practitioners registered in Australia and due to changes in regulations these can only be shipped to addresses within Australia.