Payment & Freight

Payment Methods - how do I pay for my order?
Freight Prices - you will always know the full price before you pay
Printed Order Forms - for when fax or post is the only way
Delivery Times - when will my order leave and when will it arrive by mail?

Regular Customer?

How to manage your favourites list
Forgotten Login details or Passwords?
Keep your Prescriptions Safe On file - we can keep your prescription on file along with thousands of other customers. Its the best way to do it.
FAQs - For the full list in a different format

Existing Orders

Contact Customer Service - about an existing order in the system
Delivery Times – I have paid, when will I get it?
Out of Stock – How you know if there are none left and how we help you if it happens.

Special Pricing

Price Matching - If I find a product cheaper elsewhere, will you match it?
Web Special Pricing in-store – How to get the website price when buying from our stores?

When things didn’t turn out as expected

Returns Policy – How do I tell someone about wanting to return items so that I get a refund?
Refunds Policy – What do I need to do to get my money back after my items have safely arrived at the warehouse?

Legal & Regulatory

Quality Care Pharmacy Accreditation – you are in safe hands.
Privacy Policy
Terms & Conditions

Silverwater NSW Pharmacy Store - How to find us and when we are open.

Managing your account?

Forgotten Passwords – I have an account but cant remember my password
Forgotten login details – I have bought before but cant remember how to login

New to Us?

First Time Website Users

How to find products on the website – There are many ways to do it.
How Can I order – I have paid, when will I get it?
Mailing List – How to receive email updates on specials

New Orders

Can find a product but want it anyway? – How to order a product that is not on the website or you cant find it.
Delivery Times – I have paid, when will I get it?

Because Prescriptions are special

Pharmacist Advice & Prescriptions
Can I order my prescriptions by telephone/fax/online?
Why do I need a prescription for items that dont need one if I come into the store?
Overseas Prescriptions – I live overseas, can I order prescriptions?

FAQ List - Click for a complete list of frequently asked questions.

Different Ways to Shop

By Ailments

By Brands

By Departments

Quality Care Pharmacy

Pharmacy Direct is a Quality Care Pharmacy.
What does this mean?

Shop Address
3 Coal Street
SILVERWATER
NSW 2128
Further contact details »

Open 7 Days a Week
Mon-Fri 8.30am to 5.30pm
Sat 8.30am to 4.00pm
Sun 10.00am to 4.00pm

Pharmacists are available
to assist you during shop opening hours.

Shopping Cart

My favourite products

Receive Email Specials

cat-42 Online Catalogue

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Proprietor: Sydney Drug Stores Pty Ltd Trading as Pharmacy Direct - Manager: Deborah Hudson

Always read the label. Use only as directed. Incorrect use could be harmful. If symptoms persist, see your doctor/healthcare professional. A healthy balanced diet with regular exercise will assist in weight loss. Consult your doctor if asthmatic or pregnant prior to use. Vitamin supplements should not replace a balanced diet. May help relieve nicotine cravings & withdrawal symptoms. Breast Milk is best for babies. Please consult a Health Care professional before introducing an Infant Milk Formula. Extra postage may apply for an order over 6 cans. Should not be taken by people with stomach ulcers or allergies to aspirin. Consult your doctor if asthmatic or pregnant prior to use. Extra postage may apply for an order over 2 packs of Nappies or 6 cans of baby formula.

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