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Frequently Asked Questions

Pharmacy Direct supports the BPAY payment method

Pharmacy Direct will match any competitor's current advertised price.

Shop Address
3 Coal Street
SILVERWATER
NSW 2128
Open Mon to Fri
8.30am to 5.30pm
Sat 8.30am to 4.00pm
Sun Closed
Pharmacists are available to assist you during shop opening hours
Mail Address
Pharmacy Direct
Reply Paid 69380
SILVERWATER NSW 2128
Phone
1300 DIRECT
(1300 347 328)
Australia Wide
(02) 9648 8888
within Sydney
Mon to Fri
8.00am to 6.00pm EST
Pharmacists are available to assist you during call centre opening hours
Fax
1300 656 329
Australia wide
(02) 9648 8999
within Sydney
24 hours a day,
7 days a week
Email
pharmacy@pharmacydirect.com.au
Proprietor
Sydney Drug Stores Pty Ltd Trading as Pharmacy Direct
Manager
Deborah Hudson

   
 
Overseas customers can now order online with their credit card.
We have the facility to calculate overseas postage based on the weight of the order and the country of destination. Insurance is an additional cost to postage and not included in the postage cost.
All prices are in Australian dollars ($AUD).

To Order online, simply select the products you wish to buy then go to review order, then checkout. Enter your details as per instructions on the page and click the 'accept' button. Select your postage option and click the 'accept' button.
Once you're at the payment option, select Credit Card. Your order is then processed and if successful, a receipt will be displayed on the screen for you to print.

You can still place your order by phone, fax, mail or email.
It is important that you provide your email address so that we can contact you about your order.

For prescriptions we can only dispense Australian prescriptions written by medical practitioners registered in Australia.

Please note that delivery times are longer for overseas orders. As part of our terms and conditions, we do not take responsibility for parcels seized by customs.

When shopping with Pharmacy Direct, please sign and fax back the Customer Agreement form to ensure your order is despatched.
You can also complete the agreement, scan it and email the image to pharmacy@pharmacydirect.com.au

Customer Agreement Form

Phone: 612 9648 8888
Fax: 612 9648 8999
Email: pharmacy@pharmacydirect.com.au
 
   
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